Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
ummhumm creative studio
3 months agoNew member | Level 1
Downloading large files from the Dropbox site fails
I am trying to download a combination of files and each time I try to download it, it shows as "stopped" no matter what I do.
I saw that this is an issue from the community with DB and I am not...
ummhumm creative studio
3 months agoNew member | Level 1
Thanks for your response, Jay.
Although a transfer is a good idea, my client isn't very technical and will not be interested in transferring the files this way.
Is there another way to get these files directly into her account? She created a folder for me to use, but if I can't drag and drop them to her folder, then I can't get them to her.
Thanks,
Erin
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!