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Forum Discussion
dragonballs
5 years agoExplorer | Level 4
drop box has deleted all my download files in download folder on mac
drop box has deleted all my download files in download folder on mac
how can i restore the downloads that drop box has somewhat deleted and replaced with the folder name in finder "My files in dropbox"
having only just decided to implement dropbox into my mac os workflow this is not a program i want to be become dependant using as the first hurdle has arisen problems i dont want to experiance again.
13 Replies
- Jay5 years ago
Dropbox Community Moderator
Could you try searching for a file name in the folder to see if it was moved elsewhere on your machine?
If it isn't there, or in the recycle bin or trash, then you can try to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.
- dragonballs5 years agoExplorer | Level 4
Hi Jay
The backup wasn't activated its still on "Set up"
The link does not have any files to recover?
I haven't synced any files, drop box has replaced my downloads with its own empty file name
There was over 50GB of files in the downloads folder that disappeared in seconds
- Jay5 years ago
Dropbox Community Moderator
Hi dragonballs, thanks for messaging today!
It sounds like you've enabled the computer backup feature. Could you try disabling it and choose to move the files back to their default locations?
If you have any missing files that were synced to the site, could you try recovering them from here?
Keep me updated with any progress!
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