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PeterCaulf's avatar
PeterCaulf
Explorer | Level 3
4 years ago

Dropbox and FreePrints Photobooks

I have no doubt this is something I've done wrong, or a setting I've clicked on, but whatever it is, I can't find the solution. I use the FreePrints Photobooks app each month to create books from our...
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  • PeterCaulf's avatar
    PeterCaulf
    Explorer | Level 3
    4 years ago
    Yep. I can access the folder/s via the Dropbox app on all my devices and on dropbox.com on desktop and my other devices.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      That to me then sounds like a bug with the Photobook software - its them who write the integration to access Dropbox. Have you asked them for help?

       

      The only thing I can think of which may be an issue is the name of the folder - make sure its 'simple' with no special characters etc. 

      • PeterCaulf's avatar
        PeterCaulf
        Explorer | Level 3
        4 years ago
        Thanks. The folder is just called, "Holidays." I haven't reached out to the app developers yet because the app can access all my Dropbox content, except for that particular folder. I'll try that option. Thanks for your advice.

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