Forum Discussion

Preston J.'s avatar
Preston J.
Explorer | Level 4
4 years ago

Dropbox App won't open, the only thing that opens is my Dropbox Folder.

Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is ...
desktop
Uitlander's avatar
Uitlander
Explorer | Level 3
3 years ago

Hannah I have tried disabling it, deleting and then reinstalling Dropbox, and then whitelisting Dropbox. The behaviour remains the same - there is no Dropbox icon in the system tray and when I launch Dropbox from the start menu it opens File Explorer.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Uitlander, sorry to jump in here, but could you send us a screenshot of your system tray so that we can have a visual too?

 

Do you happen to be running any 3rd party apps that could be causing issues perhaps? Other than the antivirus I mean. 

  • Uitlander's avatar
    Uitlander
    Explorer | Level 3
    3 years ago

    This is my system tray

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