We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Preston J.
4 years agoExplorer | Level 4
Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is ...
Rich
Super User II
4 years ago
Preston J. wrote:
Dropbox app will not open. When I open the app it just opens the file explorer.
The app is already running. When it's running, trying to launch it again just opens your Dropbox folder. Open Task Manager and end task on the Dropbox processes you see, then relaunch it.
Swagata B
12 months agoNew member | Level 1
Thanks for the tip, Rich. It was driving me crazy. I know it's an old thread, but putting a note here if it helps anyone, if closing and relaunching doesn't work, kill all instances of Dropbox from Task Manager and then try to reopen. That's what finally worked for me.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!