Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Kali4672's avatar
Kali4672
Explorer | Level 4
3 years ago
Solved

Dropbox /unable to download files from iPhone 14 pro max

I can’t seem to attach files from. Dropbox. The Dropbox does not come when I want to attach a file. When click on attach file, I only get the iCloud docs and can’t find the Dropbox . I could do this on my old phone. Any help appreciated.

Download
Export
Mobile
  • Jay's avatar
    Jay
    3 years ago

    Just to be certain, the Dropbox mobile app is installed on your device, correct?

     

    In the iOS Files app, could you tap Locations and see if Dropbox is enabled there?

12 Replies

Replies have been turned off for this discussion
Show More
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to have helped out.

     

    Enjoy your weekend!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!