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korikeyz's avatar
korikeyz
New member | Level 2
3 years ago

Dropbox Video Cutting out issue

A friend of mine uploaded a 12 minute video to dropbox, when I check the video itself on dropbox, the video is only 6:11 long. I look at the listed duration under info and it says 12 minutes. I downl...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
korikeyz wrote:

A friend of mine uploaded a 12 minute video to dropbox ... I download it and it only plays the first 6 minutes 11 seconds before freezing and cutting out.

If you downloaded the video and it wasn't complete, then it sounds like it wasn't fully uploaded from your friend's device. I'd ask them to upload it again, making sure that it completes on their side.

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