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massi55's avatar
massi55
New member | Level 1
10 months ago

Error when trying to download files from a link

I click on download link, I then view the list of files and when I click download all, after churning I get incorrect email/password combination error
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shared links
massi55's avatar
massi55
New member | Level 1
10 months ago

The files were shared by a user I know with a specific email address.

I have opened my email and Dropbox in incognito and still get the same error

Thanks

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago
massi55 wrote:

I have opened my email and Dropbox in incognito and still get the same error

You mean you get the error while logging in to just Dropbox on an incognito window? 

If so do a password reset via www.dropbox.com/forgot 

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