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gaylevangils's avatar
gaylevangils
New member | Level 2
2 months ago
Solved

Exporting passwords to 1Password, but there's option to export

 MacBook Pro, Sonoma 14.6.1.  I am trying to transfer password to 1Password.  I do NOT have an "export" option on either of my browsers or my iPhone

  • I went directly to 1Password to get help.  I downloaded it, and transferred my passwords.  Thank you for checking on this!

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi gaylevangils, thanks for bringing this to our attention.

    Just for clarification, are you following these exact steps to export the passwords in the extension?

    Could you attach a screenshot showing what you're seeing on your machine, while hiding any personal info?

    This will help me to assist further!

  • gaylevangils's avatar
    gaylevangils
    New member | Level 2
    2 months ago

    Thank you so much for responding.  I finally exported my passwords to my desktop, I found a way, but not what was decribed.....but there in NO OPTION to get the 1Password on my Firefox Dropbox browser extension which is the only browser on which the extension is installed.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Okay, so the issue you're experiencing now is regarding the installation of 1Password on your browser, and then importing the passwords into that app, is that correct?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey gaylevangils!

    Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.

  • gaylevangils's avatar
    gaylevangils
    New member | Level 2
    2 months ago

    I went directly to 1Password to get help.  I downloaded it, and transferred my passwords.  Thank you for checking on this!

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