Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Vixen20's avatar
Vixen20
Explorer | Level 4
5 years ago
Solved

Full screen on ipad

As of today, for some reason I am struggling to get a full screen on my ipad to view files and foldersd. I used to be able to click off the left hand side search column but now I can’t click it off. Any ideas as to how to do this. 

  • SOLVED!!! To make the document full screen, single-tap on the sides or top of the document. In the past a double-tap would do the trick, however, since the update that double-tap is now for magnifying the document.

11 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jtravel, can you give us some more info on your issue?

     

    Are you having trouble viewing a document in full screen through your Dropbox iPad app? and why?

     

    Have you tried tapping on Account > gear icon > clear cache, to see if that helps?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!