Getting 500 Error on Dropbox, can't edit my documents

Hi Emma,

I just started having this issue today.  Can someone help me fix it?

Hi, I cannot edit any docs in my network -- not docs others created and shared with me or that I created myself. Please help!!

very same issue.  Help resolve!

Hi! I have an issue to open files in Dropbox, it shows error 500, please advise. Thank you

Exactly, same issue. I am not able to open excel online.

Hello, 

Starting mid week this week, we started having probelms accessing our files stored on dropbox. We are able to login, and view file previews with no issue. However, whenever we go to open to the web or download (in word or excel), we receive error 500 that "something went wrong." It happened sporadocially during the week, but got worse last night when dropbox seemed super slow. Today, several of us cant access dropbox and are getting that error. We are on different laptops in different locations so it isnt the server or the wifi. Any ideas?

Error 500 message when I try to open excel in the Web, is there a fix?

Thank you for bringing this to our attention. We are currently investigating and will get back to you as soon as we know more. If you have any additional information, please share. 

Regards,

Dropbox Community Team 

I an getting an error 500 on when trying to open an excel file.