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nb1948's avatar
nb1948
Explorer | Level 3
2 years ago
Solved

Getting an error when trying to download a ".sys" file from a Dropbox link

I was sent a Dropbox link by a trusted source.  I am to use it to download a ".sys" file for one of my commercial embroidery machines.  Every time I click on the link, I get a message that this kind ...
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  • Rich's avatar
    Rich
    2 years ago
    nb1948 wrote:

    I went to my downloads page and found the warning and was able to do a grab.

    That message is from your browser, not Dropbox. If you need the file and trust the source, click keep. Otherwise delete it.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey nb1948, thanks for reaching out to us.

 

It sounds like this is coming from your computer's system/security settings, indeed.

 

Just to be sure, can you send us a screenshot of the error, so we can have a look?

 

Thanks in advance!

nb1948's avatar
nb1948
Explorer | Level 3
2 years ago

 

  • nb1948's avatar
    nb1948
    Explorer | Level 3
    2 years ago

    When I click on the "download arrow" in the upper right corner, it offers me, "OPEN" and "SAVE AS".  When I click on "SAVE AS" I get a warning notification that this kind of file can cause damage to my computer and will not be downloaded. I've tried to do a screen shot of that warning, but it vanishes when I activate the screen grab.

    • nb1948's avatar
      nb1948
      Explorer | Level 3
      2 years ago

      I went to my downloads page and found the warning and was able to do a grab.

       

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        nb1948 wrote:

        I went to my downloads page and found the warning and was able to do a grab.

        That message is from your browser, not Dropbox. If you need the file and trust the source, click keep. Otherwise delete it.

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