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Forum Discussion
lost_echoes
2 months agoExplorer | Level 3
How can I download and restore my external hard drive backup data?
Hello Dropbox Team! I backup up an external hard drive with backups beta and my disk failed, and now I have to download all in badges to recover all my disk information, could you please add an optio...
Jay
Dropbox Community Moderator
2 months agoHi lost_echoes, thanks for messaging the Community.
We appreciate the feedback to create another option to download or restore the external drive backup data.
We take all comments into consideration when improving the Dropbox site and services.
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