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How can I save my files locally?
Hello, I'm trying to upload some large media files on my desktop. The files show up in my Dropbox directory, but I am unable to download them so I can access them offline. I've tried countless times ...
PS of course I've shared the files on Dropbox and then tried to download them. I've clicked on Save to disk. None of this helps. I've tri d to save the files to disk and then move them to the relevant folder. Nothing helps. Thanks again
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey Robert Gray! Hope you’re doing great.
Just to clarify, are you trying to download these files directly via the Dropbox website? If yes, what’s their total size?
If you’re using the desktop app instead, are these files set to be online-only? You can send over a screenshot of what you see, as well.
Keep me in the loop.
- Hi Nancy, thanks so much for you help. Hügel appreciated. The five files are located on my PC and come to about 20GB. (I have a plan that offers 2 TB storage, there's plenty of room on my PC, in my account - and on the Android tablet I'm trying to download the files to (because the Internet in Nepal where I am visiting is unreliable and slow.) On the tablet I define the five files as Make Available Offline (three dots on right) and then select Save to device. hope that helps. Thanks again!
- PS I'm using the Android app.
- Megan
Gotcha Robert Gray!
Would you mind clarifying your OS, and the Dropbox version you're using on your device? Just making sure they're not obsolete, or need to be updated.
Also, you mentioned that you're using both a PC, and a tablet, right? Do you wish to make the files available offline on the PC, and download them locally to the device on the mobile app?
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