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Forum Discussion
lukexchen
3 years agoNew member | Level 2
How to show the folders on the left panel
All of sudden the left panel under "Home, All files" does not show all folders (see the screenshot). I can still see two file folders under "All files" and I can scroll and see other folders. But I used to be able to see all folders under "All files" on the left panel. Could you please help me figure out how to see all folders on the left panel? thanks a lot!
Hi lukexchen, we've released a fix to this bug. It should now be resolved after refreshing the page (or clearing your cache in your browser settings) but please let me know if you're still running into issues. Again, apologies for any inconvenience this might have caused.
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- simonDBX3 years ago
Dropbox Product Manager
Hi lukexchen, thanks for flagging this. This is a bug and we're currently working on a fix. I'll report back here once it's been released and confirm with you that it works again. I apologies for the inconvenience.
- simonDBX3 years ago
Dropbox Product Manager
Hi lukexchen, we've released a fix to this bug. It should now be resolved after refreshing the page (or clearing your cache in your browser settings) but please let me know if you're still running into issues. Again, apologies for any inconvenience this might have caused.
- lukexchen3 years agoNew member | Level 2
Hi, Simon, it is all resolved. Thank you so much!
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