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I can't download a 195GB video file; it won't complete past +/-25GB on the web/desktop app. Why?
Hi Dropbox community,
I am trying to download a single 195GB Prores422 .mov video file from my dropbox. I can not seem to be able to download more than +/- 25GB at a time. This seems to be true fo...
Hi Nancy,
Thank you for getting back to me.
The download always finsihes at random places in video. The internet is connected via a 50mbps up/50mbps down fibre line. I have downloaded the file about 5 times and is always stopping around the 25GB mark. Its showing as complete but the video files al varying lengths too. I have downloaded it via chrome and safari always cutting off at the same +-25GB mark.
the desktop app downloaded for more than 24 hours and never finished.
- Nancy
Dropbox Community Moderator
Thanks for the extra info and the screenshot! Can you clarify whatâs your Dropbox appâs syncing status at the moment?
Hi Nancy,
It just says Syncing with estimated time changing between 8-9 hours. Its been Syncing for the last 3 days. I just hope dropbox has not currupted the actual file. Assuming its taking this long because of the checksums of some kind that are running in the background.
- Hannah
Hey Juergen123, I hope it's okay for me to jump in here.
Regarding the desktop app and just to make sure I have this right, is this video currently saved in your Dropbox account and trying to sync down to your computer?
If so, does syncing get completely stuck? Can you follow these steps and let us know if they help in that case?
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