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Juergen123's avatar
Juergen123
Explorer | Level 4
6 months ago

I can't download a 195GB video file; it won't complete past +/-25GB on the web/desktop app. Why?

Hi Dropbox community,  I am trying to download a single 195GB Prores422 .mov video file from my dropbox. I can not seem to be able to download more than +/- 25GB at a time. This seems to be true fo...
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Juergen123's avatar
Juergen123
Explorer | Level 4
6 months ago

Hi Nancy​ 

I am using a Mac Book Pro M3 Max

These kind of sync problems happened when the dropbox watch folder that syncs to online servers moved from the Update. It was infrustractional change from icloud to a storage drive classification within OS. Please see images attached for more information. MY question is how do I get my personal data from dropbox? Did dropbox perhaps corrupt my file? 

 

Currently I have tried syncing it again. hangs in syncing mode. Like part of the file is broken or not accessible. 

 

 

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