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JoshEbs's avatar
JoshEbs
New member | Level 2
4 hours ago

I can't download my Dropbox files no matter what I try

I have the exact same issue as Jane , except these are files that are shared with me as the editor. These files work when downloading them on my phone but on my PC it is impossible. I keep getting th...
desktop
Download
Export
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 hour ago

Hi JoshEbs, thanks for bringing this to our attention.

It sounds like you might be experiencing some issues accessing the Dropbox site, as you mentioned that you can't download the Dropbox desktop application from this link.

Have you tried installing the app from a different browser, while your security software is disabled? Do you have any proxy, VPN, firewall, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

This will help me to assist further!

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