Forum Discussion

rosedraws's avatar
rosedraws
New member | Level 2
12 months ago
Solved

I have no thumbnails of local images on my Mac

I have synced folders with hundreds of images.  It's essential to be able to view the thumbnails.  When I moved to a new laptop (mac), I now can not make the thumbnails show, it's just the generic ic...
desktop
Mac
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  • Jay's avatar
    Jay
    12 months ago

    Hi rosedraws, thanks for bringing this to our attention.

     

    What version of Mac OS and the Dropbox desktop application are you running?

     

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

     

    Keep me updated with any progress!

rosedraws's avatar
rosedraws
New member | Level 2
12 months ago

That re-download fixed it.  Seems like a problem with the delivery system that the first download didn't work, but I'm glad it's fixed, thank you!

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
12 months ago

Hi rosedraws ,  I am glad to see you got your issue resolved with a re-download. 

I’d love to hear how you use Dropbox. If you’re open to sharing, I’m all ears 👩‍💻.

I’m always curious to learn about different workflows, and who knows, we may have some tips to share with you or maybe inspire suggestions that we can bring to our internal team. 

T 😸(Dropbox Community Manager)

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