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Solved
I shared a video with someone else, but they can only preview the first two hours.
Device
(Acer Nitro 5) Operating System/Browser (if using the web)
(Windows 11) Dropbox App Version (if using the app) Syncing Status
("Up to date")
Question or Issue
I linked a l...
Hi from me as well, SCTheatre!
If you’re sharing a video (or even audio) file with someone else, they may not be able to preview the entire video due to time limitations indeed (they’ll only be able to view it in its entirety after downloading it, or saving it to their own Dropbox account).
Those limitations depend on your current plan, as mentioned in this Help Center article.
Let me know, if you need more help though.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, SCTheatre!
If you’re sharing a video (or even audio) file with someone else, they may not be able to preview the entire video due to time limitations indeed (they’ll only be able to view it in its entirety after downloading it, or saving it to their own Dropbox account).
Those limitations depend on your current plan, as mentioned in this Help Center article.
Let me know, if you need more help though.
Thank you. You answered my question. Just not happy with the restriction, but I'll work around it.
- Nancy
I totally get that, SCTheatre, so I've shared your feedback with our team.
If there's something else I can assist you with, feel free to give me a nudge.
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