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Forum Discussion
Robert Paterson
3 years agoExplorer | Level 3
I want to remove my files from Dropbox
can someone please advise how i can lodge an official complaint to dropbox , as i am getting no satisfaction via the chat option
- 3 years ago
@Robert Paterson wrote:
the file does not work when you export it to non drop box source , it does no matter what the file is it wonât work
Is the file marked as Available Offline before you try to move it out of the Dropbox folder? If it's an Online-only file, you might be copying the place-holder file and not the actual file. Right-click a file (or many files, or a folder) and select Make available offline. Give it time to sync and wait until you see a green check mark on the file(s) before you try to move it out of the local Dropbox folder.
The message about copying or moving without the file's properties can usually be ignore. It just means that there's some extended metadata stored with the file that can't be stored on whatever drive you're copying it to and will be lost. This has nothing to do with the actual data in the file. It only refers to extended metadata.
Mark
Super User II
3 years ago
@Robert Paterson wrote:
can someone please advise how i can lodge an official complaint to dropbox , as i am getting no satisfaction via the chat option
Simply put. You cant. There is no such escalation procedures of systems, unfortunately.
Yes. Aware its madness. However, this is from experience đ
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