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Forum Discussion
andrea52
2 years agoExplorer | Level 3
If I backup Dropbox on an external, does it keep the my Dropbox files that are locally?
When you do a backup of dropbox to an external hard drive on a mac does it backup only files that have been uploaded to your local computer? Does it backup what is on the dropbox cloud or just what i...
andrea52
2 years agoExplorer | Level 3
unfortunately due to privacy issues I can't screenshot to a public community like this. Do you have a email I can use since you work for dropbox?
Jay
Dropbox Community Moderator
2 years agoHi andrea52, could you contact the support team directly for them to assist further on this matter?
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