Forum Discussion

Chad B.2's avatar
Chad B.2
Explorer | Level 3
4 years ago

I'm not able to share a link with 'can edit' permissions

Why doesn't the following from dropbox help actually work?  View is only option...there is no way to select can edit.  Why put out false information in help???

 

Create and share a Dropbox link with edit access

If you’re on a Dropbox Basic, Professional, or Plus account, you can give other Dropbox users edit access to your Dropbox files or folders via link. If you share with someone without a Dropbox account, they’ll only be able to preview the file or folder. 

On dropbox.com

  1. Sign in to dropbox.com.
  2. Hover over the file or folder you’d like to share and click the share icon (rectangle with an up arrow).
  3. From the dropdown, select can edit.

18 Replies

  • kurtbaud's avatar
    kurtbaud
    Explorer | Level 3
    4 years ago

    When I follow those directions:

    2. Hover over the file or folder you’d like to share and click the share icon (rectangle with an up arrow).

    ... the pop-up dialog says:

    This folder can only be shared as a link.

    ... so can you supply some different directions?

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi from me too, kurtbaud

     

    Is it possible to send us one more screenshot of the message that you mention (the one stating that this folder can only be shared as a link)?

  • kurtbaud's avatar
    kurtbaud
    Explorer | Level 3
    4 years ago

    I don't have the desktop app installed on this computer, so I cannot show that right now.

    In browser:

     

    ... and if I clink on Link settings, I get:

    ... so it looks as if the advertisement that we can do Can Edit with Basic is untrue.

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    This doesn't really have to do with your specific plan, Kurt. 

     

    Is this folder inside an already shared folder perhaps?

     

    And are you the owner of that parent folder?

  • kurtbaud's avatar
    kurtbaud
    Explorer | Level 3
    4 years ago

    Is this folder inside an already shared folder perhaps?

    -> How can I tell that?

     

    And are you the owner of that parent folder?

    -> How can I tell that?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Does the parent folder of the folder you're trying to share, have a "two people" icon on it instead of a plain blue folder? 

     

    That would indicate the the parent folder is a shared folder.

     

    And to check if you're the owner of the parent folder, click on the "Share" button next to it in your "All files" page and then click on "who can access".

  • kurtbaud's avatar
    kurtbaud
    Explorer | Level 3
    4 years ago

    Folder App in Dropbox has plain blue folder.

    Folder Yodeck Digital Signage in App has a "puzzle piece" icon on it instead of a plain blue folder.

    Folder Sally in Yodeck Digital Signage has plain blue folder.

    Folder Amy in Sally has plain blue folder.

     

    They all have a "Share" button next to it except for the one with the "puzzle piece" icon.

    No matter above or below the "puzzle piece" icon in the folder structure, when I try to Share they all say only Can View can be used, but I should upgrade to enable all Link Settings.

     

    Who can access is Only you for all of them.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi kurtbaud, the puzzle piece means it's part of an API connecting to a specific app (most likely Yodeck). 

     

    Due to this, you can't share the App or Yodeck folder, or any subfolders, to any user since only the app in question can access that entire folder structure.

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