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ElenaAvalorFan's avatar
ElenaAvalorFan
New member | Level 2
6 months ago

I'm trying to recover a file from 5 months ago

Hi!  I hope everyone is doing well!  I'm Lauren.  I have dropbox professional bc I Thought it would help me recover a few files that got deleted in February of this year.  Whenever I hit deleted file...
File access
Folders
Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago

Did you have Professional at the time the files were deleted, and continuously since then? If not, you wouldn't be able to recover them. Upgrading your account now doesn't allow you to recover files that have already exceeded the recovery time (30 days). The files would have already been purged from the system.

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