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Forum Discussion
garciamonce
8 years agoExplorer | Level 3
It doesn't download videos from Dropbox to my device.
- 8 years agoThe Dropbox app uses the viewers that are built-in to your device's operating system. In other words, your device needs to be capable of playing them. If it can't, then Dropbox can't. You'll need to find an application that is capable of playing the files, and then use it to open them.
garciamonce
Explorer | Level 3
Well, I press to play the video in my Dropbox app. It says "can't play video. I download it to my Samsung s6 device, it says file not supported. It happens only on few videos. The oldest ones.
Rich
8 years agoSuper User II
The Dropbox app uses the viewers that are built-in to your device's operating system. In other words, your device needs to be capable of playing them. If it can't, then Dropbox can't. You'll need to find an application that is capable of playing the files, and then use it to open them.
- skeeter10667 years agoNew member | Level 2
What app do you recommend?
Rich wrote:
The Dropbox app uses the viewers that are built-in to your device's operating system. In other words, your device needs to be capable of playing them. If it can't, then Dropbox can't. You'll need to find an application that is capable of playing the files, and then use it to open them.
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