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DAPR1's avatar
DAPR1
New member | Level 2
3 years ago

Large file shows error, after being downloaded

Hi I am trying to download a large HD file (2 hours long) from drop box to my hard drive (plenty of space) but after waiting a long period for the download to complete I can only view/use the first 4...
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DAPR1's avatar
DAPR1
New member | Level 2
3 years ago

Hi Nancy

Thanks for your help

The MP4 files are viewable in their entirety in dropbox in a chrome browser...and no errors there

Its the transfer from dropbox to my (relatively) empty external hardrive that has been formatted and has no errors on it

Thanks in advance

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there DAPR1 - sorry to jump in here, but could you try another browser to download the file and also another media player to see if the issue lies there?

 

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