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Doris7's avatar
Doris7
New member | Level 2
3 years ago
Solved

Moving local "empty" files to nextcloud

 Hi there, I have my dropbox installed in a way that there are just "emtpy" files on my computer and the real MB's are in the cloud, once I open them on my computer with Finder (Mac) I get the real MB's on my computer. Now I want to move a part of the files on Dropbox to another cloud solution. I do this in Finder because this is easy: just drag and drop it in Finder. But when I do this from the Dropbox map to het Nextcloud map, the files remain empty on the Nextcloud map, but I also want to move the 'real' mb's from the dropbox cloud to the nextcloud map. How can I do that?

 

Hope I explained the problem clearly enough?

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  • Mark's avatar
    Mark
    3 years ago

    Hi Doris7 

     

    The only way to do this is to download the files locally to your computer first by making them 'Available offline' and then transferring to the other system. 

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi Doris7 

     

    The only way to do this is to download the files locally to your computer first by making them 'Available offline' and then transferring to the other system. 

  • Doris7's avatar
    Doris7
    New member | Level 2
    3 years ago

    Thank you, this was in fact much quicker then I thought it would be!

  • Doris7's avatar
    Doris7
    New member | Level 2
    3 years ago

    I did this and it worked but not for all files. I can't get several files offline? I choose 'make it available offline' but this didn't work, I keep on seeing the blue icon instead of the green icon. In Finder it says it has 0 bytes (which is correct because it is in the dropbox cloud), but even clicking on it doesn't download it. I checked it online and I can open it in the browser, so whats wrong with these files?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Doris7, perhaps the files are taking a while to sync. 

     

    If you hover over the Dropbox icon in your menu bar, what's the sync status of the app?

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