Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
funwin
1 month agoHelpful | Level 7
Remove login popup when sharing a link to download
Remove this very frustrating sign in popup. We're all getting sick of our customers and clients asking "can you give me access" or "we dont have a dropbox login" or "can you share it with XYZ"
USERS: please like this post so dropbox considers listening.
We're paying customers, stop using us as marketing to get more people to sign up. This is the reason we're looking at Sharepoint as an agency.
1 - turn it off
2 - or add a setting to turn it off for PAYING customers
3 - stop locking the topics about it:
https://www.dropboxforum.com/discussions/101001014/remove-loginsignup-dialog-box-from-shared-link-download/757059
https://www.dropboxforum.com/discussions/101001012/remove-log-in-or-sign-up-popup-when-downloading-from-a-shared-link/775697
https://www.dropboxforum.com/discussions/101001012/disable-banners-and-popups-for-shared-folders/843215
https://www.dropboxforum.com/discussions/101001014/remove-loginsignup-popup-window-from-dropbox-transfer-link/767931
Remove Login/SignUp dialog from download flow when sharing link to files | The Dropbox Community
https://www.dropboxforum.com/discussions/101001014/my-clients-need-to-download-files-via-link-but-the-download-button-isnt-really-v/845332
https://www.reddit.com/r/dropbox/comments/1ft6pyo/remove_log_in_or_sign_up_popop_when_downloading/
Bookmark this post as this image above is very handy to send to your customers as support.
1 Reply
Replies have been turned off for this discussion
- Nancy1 month ago
Dropbox Community Moderator
Thanks for your post, funwin.
I can understand where your frustration comes from, since this is affecting both you and your customers.
In the meantime, I’ve made sure that our team is aware of your feedback, as well.
Feel free to ping me for anything else.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!