Forum Discussion

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi WizardofVoz!

    A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected. 
     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi WizardofVoz, thanks for posting here! 

    I'd like to gather some additional info here, if you don't mind. Which Dropbox platform do you use (mobile app, desktop app or website)? 

    Where did you usually see this tab, and what steps did you take to access it before? 

    Keep  me posted, and we'll take it from there!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!