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Forum Discussion
My .gif files are uploading as images.
I have tried naming the files different things, taking out certain special characters, etc. Every time I upload a gif file it won't play and then when I click get more info it tells me my file is an ...
It is still not working for me and I am unable to share a screen recording due to the size. Is someone able to screen share or give me a call so this can be resolved asap? I am trying to preview through dropbox, I've also downloaded the gifs from dropbox and it does not work
- Rich
Super User II
Is someone able to screen share or give me a call so this can be resolved asap?
No, Dropbox doesn't provide such a service. They don't do screen sharing, and phone support is only available on paid Business team accounts.
I am trying to preview through dropbox, I've also downloaded the gifs from dropbox and it does not work
Are you sure that the file is an animated GIF? While all GIF files are images, not all GIF files are animated. The animation in a GIF image is just one possible form of the GIF file type.
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