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paigearnold's avatar
paigearnold
Explorer | Level 3
8 months ago

My .gif files are uploading as images.

I have tried naming the files different things, taking out certain special characters, etc. Every time I upload a gif file it won't play and then when I click get more info it tells me my file is an ...
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paigearnold's avatar
paigearnold
Explorer | Level 3
8 months ago

it plays as a normal animated gif and the extension is .gif. I am saving this file from After Effects/Media Encoder as an animated gif

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    The maximum limit for previewing images in general is listed here, and for GIFs, the limit is 100 MB. 

    As the image you're mentioning is over that limit, this is likely to be the reason that it isn't previewing.

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