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Tom40's avatar
Tom40
Explorer | Level 4
4 years ago

My uploaded videos are blurry, why?

Hi, Could you please help ? I just joined Dropbox to save my pics/videos. But the video I uploaded are blurred (app on my mobile phone). Is it normal ? Thanks
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Sarenas 's avatar
Sarenas
New member | Level 2
3 years ago
I have had the same issue with videos. If you save them from drop box to your picture app then view perfectly.
Hannah C's avatar
Hannah C
Icon for Dropbox Product Manager rankDropbox Product Manager
3 years ago

Hi Sarenas,

 

Could you share a bit more info about the video file itself? How long is the video and how big is the file? What resolution is the original file?

 

Thanks!

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