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wimzical's avatar
wimzical
New member | Level 2
3 years ago
Solved

New External Hard drive Transfer 458.97 GB of Old data to new hard drive!

Hello everyone, I am hoping someone can help me out with this very frustrating situation. I reached out to the customer service department and received no help.  I have a External hard drive the ...
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  • Jay's avatar
    Jay
    3 years ago

    Hi wimzical, thanks for bringing this to our attention.

     

    Currently, there isn't another method to download files from an external drive backup, aside from downloading them manually from the site.

     

    As the zip files are too large, you'd need to download the folders in smaller batches.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi wimzical, thanks for bringing this to our attention.

 

Currently, there isn't another method to download files from an external drive backup, aside from downloading them manually from the site.

 

As the zip files are too large, you'd need to download the folders in smaller batches.

 

If you have any further queries, feel free to message back.

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