Forum Discussion

emnu2005's avatar
emnu2005
New member | Level 2
7 years ago
Solved

"No such file or directory" error?

My associate shared a folder filled with CR2 (camera RAW) files with me. I've added the folder to my Dropbox account, and downloaded to my computer. The folder downloads successfully as a zip file, b...
desktop
Download
Error Messages
sort
  • Walter's avatar
    Walter
    7 years ago

    Thanks for the visual aid here emnu2005 - it's most appreciated while it helps narrow down the issue. 

    I'm afraid it's exactly as I thought as this issue echoes some similar reports we had recently.

    I won't be able to suggest a 3rd party app to un-zip (or un-archive) the zipped folder on your computer but I'm sure you'll get a plenty of results if you run a simple web search. 

    Let me know if you have any additional questions; I'll be happy to follow up!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hello emnu2005; welcome to our Community!

I'm sorry to hear you're having issues while trying to access a zipped folder that was downloaded from our website. Can you send me a screenshot of the exact error you get so I can have a visual too?

Also, could you try another software other than the one you originally used to access this zip file and let me know if you're still getting the same error?

Thanks!

 

emnu2005's avatar
emnu2005
New member | Level 2
7 years ago

 [IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]. 

I've tried downloading from the file saved in my Dropbox and directly from the link to her Dropbox account (not logged into mine) and get the same error. I've also tried saving the zip file to my desktop and also my external storage (thinking maybe I don't have enough space on my computer to open the file, as I know it's huge - although I don't think that's the problem) and still get the same error. 

I've always only used Archive Utility to unzip files. Can you suggest another program to try?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!