Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

AaronP's avatar
AaronP
Helpful | Level 5
5 years ago
Solved

Nothing comes up for English live chat support

When I go to Dropbox support/help, Contact Us, Live Chat, English and Chat Now, nothing comes.
View
  • Walter's avatar
    Walter
    5 years ago
    Hey AaronP, thanks for posting on our Community!

    Could you please try another browser and let me know if you're still having issues with contacting our support team directly?

    Thanks!
AaronP's avatar
AaronP
Helpful | Level 5
5 years ago

It seems to have fixed itself.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Glad to hear that, Aaron. Thanks for keeping me in the loop too.

See you around the Community and take care! 
  • RFicarelli's avatar
    RFicarelli
    New member | Level 2
    4 years ago

    I am having a problem with English Chat and Dropbox missing files.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!