Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Patrick Thomas's avatar
Patrick Thomas
Helpful | Level 6
10 months ago

Numerous technical issues with Paper App

Far too many issues to list here. Apart from the chaotic disaster of non-migrated and missing files, last year images disappeared in my Paper App for several months, despite the "specialist engineeri...
Dropbox Paper
Error Messages
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Patrick Thomas, thanks for taking the time to post to our Community again.

I understand your frustration and we really appreciate the feedback.

If you'd like to investigate this further internally, can we send you an email?

Let me know.

  • Patrick Thomas's avatar
    Patrick Thomas
    Helpful | Level 6
    10 months ago

    Dear Hannah, thank you for getting back to me. Please feel free to contact me via the email linked to my DB account. Thank you

  • Patrick Thomas's avatar
    Patrick Thomas
    Helpful | Level 6
    9 months ago

    Dear Hannah, I am waiting for your email. Thank you in advance. Please use: info(at)patrickthomas.com

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      9 months ago

      Tagging Hannah 

      • Patrick Thomas's avatar
        Patrick Thomas
        Helpful | Level 6
        9 months ago

        Thank you, Rich. Unfortunately Hannah seems to be unavailable. Is there anyone else who you can put me in touch with regarding deadlinks in Paper. This affects all of my files on the Papare App (working fine on laptops). Thank you

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!