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wendtdc13's avatar
wendtdc13
New member | Level 2
3 years ago
Solved

Odd characters on entire documents when opening

Hello,   When I download a document, everything is OK. However, when I try to open a document from Excel for the Web, the document is in a different language or odd characters are being used. Bel...
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  • 80percenter's avatar
    80percenter
    3 years ago

    Well....I did what I probably should have done from the beginning.  I rebooted my computer and voila!  Problem solved.  Thank you for the reply!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey 80percenter - sorry to hear you're having issues with this.

 

Can you please clear your browser's cache or try another browser and let me know how it goes? 

 

If you did and this persists, please send us a screenshot so that we can have a visual as well. 

80percenter's avatar
80percenter
Helpful | Level 5
3 years ago

Well....I did what I probably should have done from the beginning.  I rebooted my computer and voila!  Problem solved.  Thank you for the reply!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad to hear it's sorted now 80percenter - thanks for letting me know too.

     

    See you around and take care!

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