Forum Discussion

coreys's avatar
coreys
New member | Level 2
1 year ago

Photo resolution change on the website

When I used to open Dropbox on chrome and open my photos in new tab they'd open in full resolution. Suddenly one morning it no longer does that and is now low like 350x350. But when I view preview at 100% then it will open in new tab at full resolution. Is this new?
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3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey coreys, thanks for taking the time to post to our Community.

     

    Are you referring to the new preview section that opens on the right of the page, when you click on a file?

     

    Can you send us a screenshot, so we can take a look?

     

    And do you see the same on other browsers as well?

     

    Thanks!

  • coreys's avatar
    coreys
    New member | Level 2
    1 year ago
    On chrome on laptop my image is only opening in middle of screen at about 350*350 but on chrome mobile image opens at full resolution at around 1150*X and full screen is covered. Only way to get it to open like that on laptop is by clicking view then fit to width then right click to open new tab
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks, coreys, would it be possible to send us a screenshot of a test photo, so we can have a visual of what you're talking about?

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