Forum Discussion

mattp838's avatar
mattp838
Explorer | Level 3
3 months ago

Re: Can't open pictures on Samsung tablet (Android OS)

My Internet is fine. I did a test on speedtest.net on the tablet. I was able to get 250mbps download. I have no issue using other apps like Youtube & Facebook. I also use Dropbox app on my phone too. There is no issue using that. There is about 40gb space left on my tablet. I have tried to make some files available offline. They do load after that but they still loads very slowly. Most of my pictures are about 3 to 5mb. thx

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    I see, thanks for the additional details there mattp838 - I've just followed up via email to investigate further, so please have a look at your inbox and we'll take it from there. 

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