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highst56's avatar
highst56
Explorer | Level 4
2 years ago

Re: Dropbox app says not compatible

Thanks Jay.

 

I have an Asus Zenpad 3S 10 Z500M P027 running Android 7.

 

I think the trouble is the Dropbbox app is continually being updated - when I first tried to reload the App a link said I needed Android 6, another then said 7, and you're now saying8! It's just annoying that the old App ran fine until a hard reset meant I had to download it.

 

Fortunately I mainly use the desktop version, and not having it on my tablet is perhaps no more than an irritation.

 

Thanks for the help.

 

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries, glad I was able to clear this up for you. You might still be able to access the Dropbox site on the tablet, depending on the browser itself and its compatibility with the Dropbox site.

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