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Megan's avatar
Megan
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2 months ago

Re: Large download get interrupted for my client.

Hey ay98182, let's see what we can find about this! 

Have you made sure that the folder has fewer than 10,000 total files in it? Keep in mind that files within deeply nested folders still count toward the limit.

Have they tried from an entirely different browser, to see if the behavior persists? I'd also suggest that they clear their browser's cache, and disable any plugins that could be interfering with Dropbox.

Let me know what you find.

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