Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester  here!

Forum Discussion

TomJoad71's avatar
TomJoad71
Helpful | Level 6
10 months ago
Solved

Strange symbol like a package on files. What is this?

Hi there,

since recently, some of my files are marked with a straneg symbol - like a post package - as if they were sealed somehow. Where does this suddenly come from? And how do I get rid of?

 

Tx so much

Thomas

  • You are right! The symbol has changed now to a Dropboxsymbol: a white cloud on grey ground, indicating online files. Thanks so much for clarifying! 

6 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago

    TomJoad71 wrote:

    since recently, some of my files are marked with a straneg symbol - like a post package - as if they were sealed somehow. Where does this suddenly come from?


    That's not a Dropbox icon. It's from OneDrive.

  • TomJoad71's avatar
    TomJoad71
    Helpful | Level 6
    10 months ago

    Sure? I don't use One Drive. It is installed on my hard disk but it's completely empty and all sync is via Dopbox....

  • TomJoad71's avatar
    TomJoad71
    Helpful | Level 6
    10 months ago

    I just deinstalled One Drive. The symbol is still there...

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago

    TomJoad71 wrote:

    I just deinstalled One Drive. The symbol is still there...


    Did you restart after the uninstall? If so and the icon is still present, I would suggest contacting Microsoft as it is not produced by Dropbox.

  • TomJoad71's avatar
    TomJoad71
    Helpful | Level 6
    10 months ago

    You are right! The symbol has changed now to a Dropboxsymbol: a white cloud on grey ground, indicating online files. Thanks so much for clarifying! 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!