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Robbie_J's avatar
Robbie_J
New member | Level 2
9 months ago

Unable to download files from Safari 18.4 - All buttons in the browser window are unresponsive

Has anyone experienced issues downloading from Safari 18.4? All buttons in the browser window are unresponsive. Only happening with Safari.  Very annoying. 
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Sue Lam's avatar
Sue Lam
New member | Level 2
9 months ago

It also happened on my Mac, no response on the "download" buttons in Safari 18.4 browser, even I tried cleaning Safari cache, still cannot work. But can download using Chrome.

Roland W's avatar
Roland W
New member | Level 2
9 months ago

Exactly the same here, the Safari cache isn't the problem, download from dropbox is set to "allowed". It is also not a particular problem with my account, with a Windows notebook (Win 11) everything works. Maybe I'll have to install another browser on my Macbook if this problem isn't solved soon.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Sue Lam and Roland W, sorry to hear that.

    Does private browsing on Safari work for you?

    • Roland W's avatar
      Roland W
      New member | Level 2
      9 months ago

      Thx, Sue, for replying. I tried it, but in the private window downloads are blocked, too (not surprisingly, I guess).

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