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eneal2234's avatar
eneal2234
New member | Level 2
2 years ago

Unable to download or view keynote files on new Mac Mini M2 Pro

Hi,

We recently added a new Mac Mini M2 Pro to our business. When I try to download or view current keynote files which are viewable in finder it says "“[this file] is damaged and can’t be opened.

The files is easily opened on our 2019 iMac Pro and I can view them on DB.

Have been searching but have not found an answer.

This will be a major issue for us going forward if it remains.

Any ideas?

desktop
Mac
View

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi eneal2234, thanks for bringing this to our attention.

     

    Are the files available offline in your Dropbox folder, or are you downloading them directly from the website?

     

    This will help me to assist further!

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