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gena m.1's avatar
gena m.1
Helpful | Level 5
2 years ago

unable to preview file

I moved a batch of files from my SD card to Dropbox but when I attempt to open any of them, I receive a "couldn't preview this file" message. Images are in NEF format and it's the same SD card I've always used. Could I have imported them incorrectly? Previously I imported them to my computer.

Error Messages
Preview

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey gena m.1, sorry to hear you're having issues with this.

     

    May I ask if you're getting this error when trying to preview them on the website or locally on your devices after downloading them?

     

    Also, how exactly did you upload them in the first place?

     

    Any additional information is more than welcome!

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