Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BGUYUT's avatar
BGUYUT
Helpful | Level 5
7 months ago
Solved

Unable to read Word documents. What can I do?

I just tried this and it modified my Dropbox files, but I still get the same error message that the file may have become corrupted and to use text converter. Does anyone have any other ideas?
  • BGUYUT's avatar
    7 months ago

    Just solved the issue! I had downloaded Dropbox from the Dropbox website. I deleted that and downloaded the Dropbox app from the Microsoft Store. Now I can open my MS Office documents without a problem. 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!