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jules_moradi's avatar
jules_moradi
New member | Level 2
2 years ago

Videos are choppy when I upload or download from Dropbox

Hi all,    When I upload videos I've taken on my phone to Dropbox, they're completely choppy when I play them back in my synced Windows folder. When I play them back on Dropbox web version they're ...
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Jennifer S.9's avatar
Jennifer S.9
New member | Level 2
10 months ago

I have the same issue with video uploaded from the dropbox app on my Google S21 ultra.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Jennifer S.9, sorry to hear that you're having this issue.

Can you describe the exact steps you're following to upload the video to your Dropbox account?

Does the video play correctly on the Dropbox website and app?

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