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dsfreedman's avatar
dsfreedman
Explorer | Level 3
4 months ago

Videos not playing correctly offline

I've been a DB user for over 3 years and I've opened, made offline, uploaded, downloaded, etc. videos hundreds of time.   Currently I have a video that's 22GB that when I play it online in any br...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago
VLC PlayerVLC Playerdsfreedman wrote:

Once I make it available offline the audio plays but not the video. 

When you play via the website or the app it uses the website/app to play it. When its offline and opened in the computer it uses the software on your machine to play it - no link anymore to Dropbox. 

So, if it isnt playing the correct codecs arent installed on the device to play it. You need to ask what you need to install to play it correctly. A good player to try is VLC Player. 

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