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Forum Discussion
Falkyron
4 months agoNew member | Level 2
Where are unsynced Dropbox files stored on an old SSD?
This is going to be a doozy. On my previous computer, my Dropbox was having some issues so I disabled syncing, still using the folder to edit the files I was making day-to-day use of. I've since rep...
Falkyron
4 months agoNew member | Level 2
The drive doesn't even have a Dropbox directory. When I try to look up file names directly that I know for certain were in the Dropbox 'folder' I would click into on my Quick Access on the left before, no search results are found.
To be clear, this drive was hooked into nothing else while having access to these files near the end of its direct use, right up until I turned my computer off and swapped the motherboard. It has since just been put in an NVME external enclosure.
Megan
Dropbox Community Moderator
4 months agoHey Falkyron, thanks for posting here!
Once the device was disconnected from your Dropbox account, I'm afraid that any changes occurred or actions taken upon the Dropbox folder fall outside our control.
I'm not entirely familiar with the NVME external enclosure that you mentioned, but it sounds as if it's not processing the Dropbox folder. I'm not sure as to why this might be happening, and how the content was stored there and if it was stored correctly, but this seems to be outside the scope of our support.
If you haven't already, I'd suggest visiting your account online to review the files and changes that were backed up before syncing was paused. Though, any edits you made after won't be available there.
If you, by any chance, remember having a copy of the files elsewhere, make sure to check that location as well.
Other than that, we'll be right if there's something else we can check!
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