Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Daniel765's avatar
Daniel765
Explorer | Level 3
2 years ago

Where to report page functionality problem? (can't scroll vertically, can't see all page content)

How can I report to DropBox that some essential page functionality isn't working? (Their HTML/CSS has disabled even vertical scrolling, so some page content isn't visible or reachable.)   I can't f...
View
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Apologies, I meant without any extensions running. This is to confirm that any potential extensions don't affect functionality on the site. 

Nathan C.16's avatar
Nathan C.16
New member | Level 2
2 years ago

I'm experiencing this same problem on every single page of the developer documentation website.  For example, if you try to view the API documentation here:

https://www.dropbox.com/developers/documentation/http/documentation#files-get_metadata

which is roughly 414 printed pages, you can see precisely one of them.  This is unbelievable.  Is nobody at Dropbox using a Chromium-based browser on a Mac?  Note: The problem does not happen in Firefox for me.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Nathan C.16, could you try opening the site in incognito mode to see if this helps, without any extensions running?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!